TERMS & CONDITIONS
Effective Date: 17/12/2023
1. Acceptance of Terms
1.1. Welcome to ssm-ezbiz.com (hereinafter referred to as “the Website”). By accessing or using the Website, you agree to comply with and be bound by these Terms & Conditions. If you do not agree with these Terms & Conditions, please do not use the Website.
2. Service Description
2.1. The Website provides services related to Companies Commission Of Malaysia (SSM) registrations and compliance. Our services include assisting clients with SSM document reprint, renewals, and other related services, and facilitating communication with SSM.
3. User Responsibilities
3.1. Users of the Website agree to provide accurate and up-to-date information for SSM-related services.
3.2. Users are responsible for maintaining the confidentiality of their login information and must not share it with others.
4. Fees and Payment
4.1. Fees for our services are clearly stated on the Website. Users must pay the specified fees before we initiate the requested SSM services.
5. Privacy Policy
5.1. We respect the privacy of our users. Information provided to us during the SSM services process is subject to our Privacy Policy, which can be reviewed on the Website.
6. Intellectual Property
6.1. The Website and its content are protected by copyright and intellectual property laws. Users may not copy, modify, distribute, or exploit any part of the Website without permission.
7. Termination of Services
7.1. We reserve the right to refuse or terminate services to any user at our discretion.
8. Disclaimer of Liability
8.1. While we make every effort to provide accurate and reliable information, we do not guarantee the accuracy or completeness of the information provided on the Website. Users use our services and information at their own risk.
9. Applicable Law and Dispute Resolution
9.1. These Terms & Conditions are governed by the laws of Malaysia. Any disputes arising from the use of our services shall be resolved through arbitration or other dispute resolution methods as agreed upon by both parties.
10. Changes and Updates
10.1. We may update these Terms & Conditions at any time. Users are encouraged to review them periodically for changes.
11. Contact Information
11.1. For questions or concerns regarding these Terms & Conditions or our services, please contact us through the provided contact information on the Website.
Thank you for using ezbiz-online.com. By using our services, you agree to these Terms & Conditions.
Note:
If the customer registers for the first time for an EzBiz SSM account,
The staff in charge will register an EzBiz account for the customer if the customer does not have an EzBiz account and request additional documents to make an EzBiz account first, additional documents are as follows (front/back photo of the identity card).
*Notice to all SSM customers now using a digital system so customers are required to register a user ID in the SSM EZBIZ system
First time registering for SSM online, our system will register your ID in the ezbiz system using the customer email provided to us and must include a copy of the IC (OWNER DOES NOT HAVE AN EZBIZ SSM ACC YET)
The approved SSM certificate will be sent to the customer’s email in PDF format.
If the customer has an EzBiz account,
The staff on duty will inform the customer to see the username inbox and temporary password that has been sent by the SSM system (If the email cannot be accessed) the ezbiz account owner needs to update the latest email at the SSM counter first before the application process can continue, inform the staff again after the email has been successfully updated to continue the application.
The temporary username and password must be approved and given to the staff on duty so that the staff on duty can continue the next process.
Customers can wait 2-5 working days for the application process to be completed. The staff on duty may contact the customer again if there is information in the form that needs further explanation or needs to be changed slightly or so on.
Approval time depends on the information in the application form.
The approved SSM certificate will be sent to the customer’s email in PDF format.
Only for Sole Proprietorship and Partnership (ROB). SDN. BHD, PLT, SABAH and SARAWAK companies cannot use this form
Website Statement
This website is a B2B third-party service provider specializing in SSM-related services in Malaysia. We are not affiliated with the Companies Commission Of Malaysia (SSM) and offer our services independently to assist both individuals and businesses with SSM-related processes.
